FAQs

Please find the steps to connect your keyboard to your iPad:

Step 1 :
Position the switch ON, the indicator light turns on for 3 seconds.
2nd step :
Press FN+Connect to enter pairing mode.
Step 3:
Turn on and unlock your tablet, then open the “Settings” application.
Step 4:
In your iPad's settings menu, click Bluetooth .
Step 5:
Turn on Bluetooth and the tablet will automatically search for nearby Bluetooth devices.
Step 6:
Find the keyboard in the list of devices, and click on it.
Step 7:
Once the connection is established, the keyboard will show connected.

You can start using your keyboard!

Make sure you have followed the connection steps indicated in the instructions.

Please find the steps to connect your keyboard to your iPad:

Step 1 :
Position the switch ON, the indicator light turns on for 3 seconds.

2nd step :
Press FN+Connect to enter pairing mode.

Step 3:
Turn on and unlock your tablet, then open the “Settings” application.
Step 4:
In your iPad's settings menu, click Bluetooth .

Step 5:
Turn on Bluetooth and the tablet will automatically search for nearby Bluetooth devices.
Step 6:
Find the keyboard in the list of devices, and click on it.
Step 7:
Once the connection is established, the keyboard will show connected.

You can start using your keyboard!

First of all, it is important to consult the instructions provided with your keyboard/shell. It contains detailed instructions on the pairing procedure.
Check carefully whether you followed these instructions correctly.

The most important step to follow to get your keyboard/case detected is this:
" After setting the switch to ON, the indicator light turns on for 3 seconds. Press FN+Connect to enter pairing mode"

Two sizes are available for this case: 10.9 inches and 12.9 inches.

Here is the list of iPad Pro models compatible with the case:

iPad 10.9:
- iPad Pro 11" 2018/2020/2021
-iPad Air 4 (2020)
-iPad Air 5 (2022)

iPad Pro 12.9: 2018/2020/2021/2022

To clean your iPad: please follow the following steps:

Step 1 :
Turn off your iPad and remove it from the built-in keyboard case.

2nd step :
- Use a soft, lint-free cloth lightly dampened with warm water to gently wipe the surface of the case, including the keyboard.
For stubborn stains, you can use a mixture of mild soap and water to clean the case. Apply it carefully using the soft cloth, then wipe carefully to remove soap residue.

Avoid using harsh chemicals as this may damage the case or keyboard.

Make sure the case is completely dry before reinserting your iPad.